1. Software License Agreement (SLA)

This agreement governs the use of your software and ensures legal and operational clarity.

Key Components:License Grant: Define the type of license (e.g., annual, subscription-based, non-exclusive) and usage rights.Scope of Use: Specify user limitations (e.g., number of users/devices, geographical restrictions). Prohibited Actions: Outline restrictions, such as reverse engineering, sublicensing, or unauthorized distribution. Term and Renewal: Clearly state the duration (1 year) and renewal terms.Termination: Define conditions for termination, including breaches of agreement or failure to pay.Ownership: Retain intellectual property (IP) rights for your software.

2. End User License Agreement (EULA)

This agreement is presented to the end users (individuals or entities) of your software.

Key Components:Terms of use for the Healthband, Health Imagery Training, and Care Advisor Avatar software.User responsibilities, including proper use and data security.Liability disclaimers, particularly for health and wellness outcomes. Support and maintenance provisions, if applicable.

3. Data Privacy and Security Agreement

Given the nature of health-related data, you must address privacy and compliance requirements (e.g., HIPAA, GDPR).

Key Components: Data collection, use, and storage practices for health metrics and user data. Measures to ensure compliance with data protection laws. Third-party access to data, if applicable. Data breach notification policies.

4. Service Level Agreement (SLA)

This ensures the agreed performance levels of your software and defines consequences for failing to meet them.

Key Components:Uptime Guarantee: Commit to a specific uptime percentage (e.g., 99.9% availability). Response Times: Define support response times for different severity levels (e.g., critical issues resolved within 4 hours). Maintenance Windows: Specify planned downtimes for updates or maintenance. Support Levels: Include contact methods (email, phone, chat) and hours of operation for support.

5. Master Service Agreement (MSA)

An overarching agreement for enterprise clients that covers general terms and conditions across multiple software products.

Key Components: Licensing terms for all bundled software (Healthband, HIT, Care Advisor Avatar).Payment terms for licensing fees. Dispute resolution process. Confidentiality clauses.

6. Reseller or Partner Agreements (if applicable)

If third parties will distribute or sell your software, these agreements define the relationship.

Key Components: Commission structures and payment terms.Branding and marketing guidelines. Support responsibilities for the reseller.

7. Customization or Implementation Agreement (if applicable)

If you are customizing or deploying software for clients, you need an agreement outlining deliverables.

Key Components: Scope of customizations and timelines.Acceptance testing criteria.Costs and payment milestones.

Additional Considerations

Liability Limitation: Protect your company from legal claims related to software performance, data loss, or health impacts. Compliance Certifications: If required, include compliance clauses for HIPAA, GDPR, or other relevant regulations. Intellectual Property Protection: Ensure all IP rights for your software and related technologies are clearly defined.Renewal Notices: Include automated or manual renewal clauses for licenses to minimize disruptions.